VOIP NETWORK ENGINEER
(National Capital Reg - Pasig City)
Responsibilities:
* Setup Asterix Digium PABX, Linksys IP Phone, Cisco routers installation and Configurations
* Installation/Configuration Windows, Linux PC/Server Operating Systems
* VPN, SSH, Putty Installation and Configurations
* Develop enhancement and implement bug fixes according to requirements following the clients design and coding standards. Review existing code base to highlight areas of risk and suggest improvement
* Develop CRM Integrations, Predictive Dialing, Softphones
* Conduct VOIP application testing of all work to ensure that requirement are met and that standards are adhered to
* Responsible for deploying VOIP Phone to production, coordinate, merge and deploy planned changes in accordance to the guidelines given
* Maintain documentation of changes in accordance with the current standards
* Involves investigation of the root cause, suggest/implement enhancement to fix the Network /VOIP issues
* Day to Day PC, Network connections, email, Applications Issues Onsite /Offsite troubleshooting
* Prepare the function list which could be added in our current system to improve our system.
* Monitors network on 24/7 by shifting remotely all the offices for troubleshooting.
* Maintain and secure server room.
* Check and improve network securities.
* Train all worldwide staff for VOIP with necessary functions and prepare manual of VOIP Phone.
* Prepare a list of all features with their details for the management to decide those other features that we need for the organization.
* Monitor, prepare and present all reports related with IP about the traffic in and out.
* Arrange extension and provide necessary information on using VOIP to all newly hired employee.
* Configure all the extensions based on requirements.
* Prepare a checklist for each employee on necessary features of phones, for query base and other upcoming added features.
* Checking all the vendors that how we can get good rates for the hardwares and if we can make any special deals with them as a global or local customers.
* Design, plan and implement additional features as needed.
* Ensure documentation is created or updated to reflect any changes or additions to the infrastructure.
* Collaborate with the IT teams worldwide to ensure successful delivery of projects.
* Complete periodical checks & routines as defined to ensure the “smooth operation” of the SBT infrastructure. For example: Back-ups, updates, patches etc.
* Produce & update documentation including diagrams, documents & Intranet content.
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* Required language(s): English.
* Preferred language(s): Japanese.
* Must be CCNA certified
* At least 8 year(s) of working experience in the related field is required for this position.
* Preferably Assistant Manager / Managers specializing in IT/Computer - Network/System/Database Admin or equivalent. Job role in Network/System Engineer or equivalent.
* Full-Time positions available.
* Applicants should be Filipino, Philippines/Japan/India/Singaporean citizens or hold relevant residence status.
* Able to work INDEPENDENTLY without guidance
* An INITIATIVE worker with excellent working attitude
* Strong technical competence in VOIP, IP SWITCHING/ROUTING, and TDM ACCESS Technologies (SDH, ATM, SHDSL)
* Strong written and communication skill
* Good customer service orientation, Good communication and interpersonal skills ,Positive attitude, independent and willingness to learn
* Preferably can start work immediately
* Certification on CCNE,CCNA,CCNP Preferred
* Applicants should be Philippines/Japan/India/Singaporean citizens or hold relevant residence status.
* Full-Time position only those with good hands on working experience in Net working and
* Telecom access need to apply
* Required skill(s): Telephony (PBX, VOIP, Asterisk), Linux CentOS Server Operating Systems, Active Directory, Cisco Inter-networking Technologies, PC / Laptop Hardware, Server Hardware and Good English Communication skills.
SBT Philippines Inc.
14th Flr. Orient Square Bldg., Emerald Ave.
Ortigas Center, Pasig City