Archive for August, 2009

Sykes Asia - OJT for Human Resources

Monday, August 31st, 2009

OJT for Human Resources
(National Capital Reg - Ortigas)

• CURRENTLY ENROLLED of any HR/Marketing or Business Related course
• Willing to do encoding work
• Willing to engage in repetitive clerical tasks
• Willing to do ingress and egress (set up for events)
• Excellent command of the English language
• Can start to work immediately
Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Sykes Asia, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
19f one sanmiguel avenue, san miguel ave cor shaw Pasig 1550
Company Fax :
849-9019
WebSite :
http://www.sykes.com/

Sales Trainer - Sykes Asia

Monday, August 31st, 2009

Sales Trainer
(National Capital Reg - Makati City, Quezon City)

RESPONSIBILITIES

1. Delivers training for improvement of agents.
2. Assists in analyzing and assessing training and development needs for accounts
3. Develops training aids,including slides, hand-outs, multimedia visual aids, and reference works utilizing knowledge of operation’s specified training needs

QUALIFICATTIONS

- University degree preferably AB/BS Psychology or the equivalent
- One year training experience
- Sales background, preferred.
- Experience in working with people on different levels
- Effective presentation and business writing skills
- Fluency in written and spoken English
- Highly creative, organized, attentive to details and can analyze and interpret information
- Knowledgeable in MS Office applications and web navigation
Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Sykes Asia, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
19f one sanmiguel avenue, san miguel ave cor shaw Pasig 1550
Company Fax :
849-9019
WebSite :
http://www.sykes.com/

Alta SE Asia - Bilingual Customer Care Rep

Sunday, August 30th, 2009

Bilingual Customer Care Rep
(National Capital Reg - Ortigas Center, Pasig City)

Responsibilities:

* Answer inbound calls and respond to mail and e-mail from customers for household and personal care products.
* Provide outstanding customer service.
* Collect and input data.
* Contribute professional customer service communication.
* Learn and utilize client software and services according to established performance guidelines.
* Demonstrate excellent communication and computer skills.
* Ensure accuracy of consumer satisfaction by having attention to detail.
* Establish and develop relationships with clients and co-workers.
* Utilizes technology to create and retain consumer data and records.

Requirements:

* Bachelor’s degree holder.
* At least one year relevant work experience, particularly in a BPO/Call Center industry.
* Fluent in English and Spanish.
* Proactive, Well-mannered & Matured.
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Alta SE Asia Philippines Corp.
34/F Wynsum Corp. Plaza F. Ortigas Jr. Road Ortigas Ctr Pasig City 1600.

Consolidation Manager - ABS-CBN Shared Service

Sunday, August 30th, 2009

Consolidation Manager - Financial Reporting (For ABS-CBN Shared Service Center PTE., LTD – ROHQ)
(National Capital Reg)

Responsibilities:
The Financial Reporting functions in ROHQ are set up as a valuable source of presenting the financial condition of ABS-CBN and its subsidiaries. These services cover the timely release of reports to the employees, management, board and stakeholders of ABS-CBN and its subsidiaries.

Consolidation is one of the functions under Financial Reporting. Tasks of the function include:
# Generate the financial statements of ABS-CBN and its subsidiaries for monthly, quarterly and annual reporting;
# Analyze and interpret the financial results for presentation to the management, executive and board;
# Monitor and direct other ROHQ functional group for the compliance to Philippine Financial Reporting Standards (PFRS);
# Prepare and submit the statutory reports to Philippine Securities and Exchange Commission (SEC);
# Prepare schedules needed by and coordinate with external auditing firm during year-end audit; and
# Minimize, if not eliminates, turn-around time and discrepancies;
# Maintain good external and internal customer relationships in order to effectively meet their requirements at the least cost for the company.

Requirements:
# Graduate of Accountancy
# CPA License is a must
# With at least eight (8) years related work experience and currently in management capacity, should be technically adept in financial reporting and financial analysis
# With at least three (3) years managerial experience
# Exposure in SAP is an advantage
# Preferably from a shared service/ROHQ or multinational industry

ABS-CBN Shared Service Center PTE., LTD – ROHQ
Sgt. E.A. Esguerra Ave. cor. Mother Ignacia St., Quezon City 1103.
Website: http://www.abs-cbn.com/careers.aspx

Jobs in Eastwood City - Workforce Management Specialist

Thursday, August 27th, 2009

Workforce Management Specialist (Eastwood City)
(National Capital Reg - Eastwood City, Libis, Quezon City)

Responsibilities:

* To analyze call center trends including call volumes, call patterns, staff productivity, attrition rates and resource allocation so as to optimize manpower utilization in operations by placing its manpower in the right schedule based on weekly call trends and client’s forecast.
* Forecast call capacity daily by analyzing what factors affected productivity, e.g., absenteeism, attrition, system failures, human factors, - call efficiency (AC) to serve as basis for call capacity per day vis-a-vis client requirements as forecasted as by the account.
* Forecasts scheduling/headcount/hiring needs basing it on the weekly call trends to meet clients’ requirements and to provide them information on the company’s exixting call capacity per week. Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet operations goals and objectives.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial) or equivalent.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Quezon City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Actuarial Science/Statistics or equivalent.
* Full-Time positions available.

Visit us at 5th Flr TechnoPlaza One Bldg. Eastwood City Libis Quezon City or
call us at 423-8700 loc. 8815

American Data Exchange - PHP PROGRAMMER

Thursday, August 27th, 2009

PHP PROGRAMMER
(National Capital Reg - Las Piñas City)

Requirements:

* Candidate must possess at least a Bachelor’s/College degree in Computer Engineering, Computer Science/Information Technology, or equivalent.
* Minimum of 2 years working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Software or equivalent. Job role in Software Engineer/Programmer or equivalent.
* Has excellent background in PHP programming.
* Knowledgeable in Apache, PostgreSql, Suse Linux, C/C++, SOAP, XML, IBM MQ Websphere.
* With good analytical and problem solving skills.
* Can work under minimum supervision.
* Willing to be based in Las Piñas City
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

QUALIFIED CANDIDATES ARE INVITED TO SEND THEIR COMPREHENSIVE RESUMES TO:

American Data Exchange
HR Recruitment and Staffing
Bldg. 17, La Fuerza Compound
Alabang-Zapote Road, Almanza, Las Piñas City
Or email to: apply@amdatex.com; recruitment@amdatex.com

TSR in Sitel Ortigas

Thursday, August 27th, 2009

Technical Support Representative- Ortigas
(National Capital Reg - Ortigas, Pasig city)

Requirements:

* Preferably graduate of a technical/ business related course
* Call center experience as a CSR or TSR preferred
* Technical support, customer service training
* Excellent interpersonal skills
* High attention to detail
* Ability to overlap skills

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-1111
Fax: 634-5414
Mondays to Fridays - 9am until 6pm
Walk-In applicants are welcome.

Finance Analyst in Eastwood City

Thursday, August 27th, 2009

Finance Analyst (Eastwood City)
(National Capital Reg - Eastwood City, Libis, Quezon City)

Responsibilities:

* Conducts studies to improve the operational and financial effectiveness of the company.
* Analyze financial information to produce forecasts of business, industry, and economic conditions for use in making investment decisions.
* Reviews cost and performs cost benefit analysis related to projects and/or programs.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Finance/Accountancy/Banking or equivalent.
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance - Audit/Taxation or equivalent.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Visit us at 5th Flr TechnoPlaza One Bldg. Eastwood City Libis Quezon City or
call us at 423-8700 loc. 8815

CONCENTRIX - GIS Support Analyst

Thursday, August 27th, 2009

GIS Support Analyst (Eastwood City)
(National Capital Reg - Eastwood City, Libis, Quezon City)

Responsibilities:

* Receive incoming customer requests either by e-mail or phone
* Provide first level support on basic operational usage of ArcGIS Desktop product
* Determine and request incident-specific information necessary to initiate the troubleshooting process.
* Advise/educate customers within procedural guidelines to ensure a complete solution to their support questions
* Escalate incidents when unable to determine a solution to the clients incident
* Document technical issues through incident tracking, knowledge base articles and submission of software defects/enhancement requests
* Determine or recommend software changes to programmers/software engineers
* Fully utilize and further develop problem solving skills, communication skills, creativity and knowledge of ESRI products
* Perform other duties as assigned
* Take ownership of incidents and follow through to resolution
* Consistently meet/exceed ESRI core performance goals and objectives.

* Installation and configuration support
* Software usage
* Customization support
* Software Defect/Enhancement reporting support.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Others), Geographical Science, Geology/Geophysics or equivalent.
* Required skill(s): ESRI. GSI
* Preferred skill(s): ArcSDE geodatabase connections, geocoding, dynamic segmentation, geometric networks, subtypes, and domains
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Has work experience in GIS, geography, computer science, information systems, engineering, environmental science, urban planning, or a related field;
* Strong grasp of the English language including grammar, punctuation, and consistency;
* Strong verbal English communication skills;
* Familiar with GIS and technical terms and has the ability to communicate technical information clearly and concisely;
* Strong analytical/problem solving skills;
* Good customer service skills;
* Has knowledge of Windows operating systems;

Call us at 423 8700 loc. 8815 or visit our website www.concentrix.com for further details

CONCENTRIX
5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/

Owtel Philippines - Realationship/ Marketing Manager

Wednesday, August 26th, 2009

One World Telecom (OWTel), launched on December 1, 1999 in Hong Kong, is a rapidly expanding telecom service provider. OWTel owns and operates a 100% digital network. It is the largest long distance service provider to the expatriate home user in Hong Kong.

Realationship/ Marketing Manager
(National Capital Reg - Pasig City)

Responsibilities:
To offer the bank’s commercial loan products to the local business community, and identify clients’ business needs to offer compatible bank products. Perform credit evaluation functions, and establish long term business relationships with credit-worthy clients.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s

Degree in Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking,

Commerce or equivalent.

must have at least 3 years work experience in account management

With working knowledge of al loan and trade finance products and services

Possesses marketing, credit analysis, and negotiation skills

Should be goal-oriented and can work with minimum supervision

Comfortable in doing client presentations

Knows how to build and maintain client relationships

Applicants should be Filipino citizens or hold relevant residence status

Full-Time positions available

You may visit us in our office 16th Flr. One San Miguel Building, One San Miguel Ave., Ortigas, Pasig City.Interview schedule is from 9am to 4pm(Monday to Friday).Bring a copy of your updated resume and a valid ID.

Company Name :
Owtel Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
16th/F, One San Miguel Bldg., San Miguel Avenue Corner Shaw Boulevard, Ortigas Center, Pasig City