Call Center Jobs

Team Leader for a Financial Program - Quezon City (H2)
(Quezon city)

RESPONSIBILITIES:

STAND OUT AND BE PART OF CONVERGYS QUEZON CITY!

REQUIREMENTS:

We are looking for candidates with:

* At least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* At least 2 years of working experience as a Supervisor/ Team Lead or equivalent in a call center
* Experience in supporting a financial/ sales program
* Applicants must be willing to work in UP Technohub, Commonwealth
* 4 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Convergys Philippines Services Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200

Call Center Repressentatives -JNF-

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Telemarketing; Telesales.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales - Telesales/Telemarketing or equivalent. Job role in Telesales Consultant or Others.
* 35 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

VXI Global Solutions, Inc.

Preference will be given to candidates who APPLY ONLINE

Vision - X (Philippines), Inc. | http://www.vxiusa.com
PH Trunk: (632) 8992200 | Fax: (632) 8892322
Ground Floor, SM Cyberzone 2 Buendia, Jupiter Street corner Zodiac Street, Makati City 1209
Please check your e-mail regularly for any correspondence
regarding your application.

Call CenterAgent (No Experience Required!)
(Makati, Ortigas, Laguna, Paranaque, Pasay, Taguig, QC)

• Provide solutions to customers’ concerns, needs and inquiries over the phone.
• Ensures call quality are observed in resolving customer needs .

REQUIREMENTS:

• Completed at least 2-year Vocational course/ Bachelor’s Degree in any field.
• Applicants should be Filipino citizens or hold relevant residence status.
• Amenable to work on shifting schedule, weekends and holidays.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Average English communication skills
• Full-Time positions available

Type of Employment: Direct hire and probationary
Compensation: 15 - 20K (inclusive of Basic Salary, Allowances and Night Differential)
Other openings: Technical Support, Customer Service, Sales and Collections Agent
Daily Event: 2-3 Call Center Companies are hiring in our office.

Office hours: 9:00 am to 3:00 pm, Mondays to Fridays (except holidays)
Contact number: 6891108 -IRENE
Email:irene@jobstreet.com

Interview invitations and status updates may be sent via email so please check your email regularly.

Company Name :
JobStreet SELECT
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company
Location :
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Company Tel :
+63 (02) 689-1106 to 09
Company Fax :
+63 (02) 633-6184

(Makati)

• Answer customers’ call pertaining to billing, services and products.
• Ensure tha call quality is observed in resolving customer needs .
• Provide excellent customers service.

REQUIREMENTS:

• Completed 2-year vocational course/College degree in any field.
• Willing to work on graveyard shift, shifting schedule, holidays and weekends.
• Must have good credit standing in any bank.
• Good English communication skills.
• Full-Time positions available.

Type of Employment: Direct hire and probationary
Compensation: 15 - 20K (inclusive of Basic Salary, Allowances and Night Differential)
Daily Event: 2-3 Call Center Companies are hiring in our office.

For walk-in applicants, tell your interviewers that KRIS invited you!

Office hours:     9:00 am to 3:00 pm, Mondays to Fridays (except holidays)
Contact details: 451 - 9999 loc 6008 - Kris
Location:          8/F Cybergate 3, Pioneer, Mandaluyong (near Boni MRT, 3rd building from                        Robinsons Pioneer Mall)

Interview invitations and status updates may be sent via email so please check your email regularly.

Company Name :
JobStreet SELECT
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company
Location :
8th Floor Robinsons Cybergate Tower 3, Pioneer St., Mandaluyong City
Company Tel :
+63 (02) 689-1106 to 09
Company Fax :
+63 (02) 633-6184

Bilingual Customer Care Rep
(National Capital Reg - Ortigas Center, Pasig City)

Responsibilities:

* Answer inbound calls and respond to mail and e-mail from customers for household and personal care products.
* Provide outstanding customer service.
* Collect and input data.
* Contribute professional customer service communication.
* Learn and utilize client software and services according to established performance guidelines.
* Demonstrate excellent communication and computer skills.
* Ensure accuracy of consumer satisfaction by having attention to detail.
* Establish and develop relationships with clients and co-workers.
* Utilizes technology to create and retain consumer data and records.

Requirements:

* Bachelor’s degree holder.
* At least one year relevant work experience, particularly in a BPO/Call Center industry.
* Fluent in English and Spanish.
* Proactive, Well-mannered & Matured.
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Alta SE Asia Philippines Corp.
34/F Wynsum Corp. Plaza F. Ortigas Jr. Road Ortigas Ctr Pasig City 1600.

Voice and Accent Trainer
(National Capital Reg - Makati)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Education/Teaching/Training or equivalent.
* Required language(s): English.
* At least 1 year(s) of working experience in the related field is required for this position. Call center experience is an advantage.Applicants must be willing to work in Makati.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available.
* Train near hire and newly hired agents on language/soft skills and American culture and geography.
* Liaise with center partners for specific training requirements
* Assess readiness , competencies and match skills of trainees with client requirements
* Create and facilitate training programs
* Contribute to operations during job fairs and post training requirements
* Give feedback to participants on their areas for improvement
* Confidence build-up and grammar coaching
* Provide reports to Operations
* And yes, we offer incentives like no other!

* You may also call me through 5148755/09228905142 or 09209001002

Company Name :
Call Center Learning Institute Corp.
Industry :
Education
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit 502 Executive Bldg., Sen. Gil Puyat Ave. cor Makati Ave. Makati City -
Company Fax :
8905221

TEAM LEADERS
(National Capital Reg)

Responsibilities:

* To monitor and manage team members
* To assist Contact Center Manager to manage the operation of customer complaints
* To check and evaluate team members’ quality and efficiency
* To adopt improvement methods when necessary
* To offer guidance and support to help with team quality and daily operation
* To monitor complaint solving quality and to allocate resources so as to meet service objectives
* Handle customer complaints and complicated problems
* To ensure full implementation of account processes
* To collect feedback from team members and to offer efficiency improvement plans to Contact Center Manager

Requirements:

* Work experience in Australia/New Zealand accounts is a requirement;
* Candidate must possess at least a Bachelor’s/College Degree in any IT related course;
* Has a minimum of 1-year work experience in the Team Lead post for technical (IT) account ;
* Excellent communication skills (oral and written)
* With very good customer service skills;
* Willing to go on a shifting schedule ;
* READY TO START IMMEDIATELY.

BPO TELESERVICES, INC.
17th Floor Unionbank Plaza, Meralco ave. cor. Onyx st., Ortigas, Pasig City (in front Metrowalk)

Call Center Agents (Santa Rosa, Laguna)
(Sta Rosa, Laguna)

REQUIREMENTS:

* We are looking for candidates who at least completed 2 years of college
* Excellent communication skills in English
* We need candidates who are familiar with basic computer operations
* Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
* Has an ability to deliver information at customer’s knowledge level in an understandable manner
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and ability to think independently and follow through effectively
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime
* Applicants should be Filipino citizens or hold relevant residence status.

To apply for a position in our Philippines site visit, www.convergys.com/careers, send in your updated resume through jobsph@convergys.com or call us at (02) 5555-284.

To apply personally, we invite you to visit us at:
1st Technopod Building, Lakeside Evozone IT Park
Nuvali, Sta. Rosa City Laguna
Monday to Friday
8am to 5pm

Medical Transcription Quality Assurance Specialists
(National Capital Reg - Pasong Tamo, Makati City)

Requirements:

* At least 5 years relevant experience in medical transcription from a reputable local MTSO, 3 of which have been spent with the QA department.

* Must have clear understanding of pertinent AHDI guidelines.
* Excellent organizational and leadership skills.
* Superior ability to operate word processing equipment, computers, dictation and transcription equipment.
* Excellent comprehension, problem solving and analytical skills.
* Superb English communication skills.
* Must be willing to work in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.

MxSecure Philippines, Inc.
Kings Court bldg 1. 7/F 2129 Chino Roces Ave Makati -.

Call Center Agents for Sales, Collections, Technical Support and Customer Service Accounts

RESPONSIBILITIES:
Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value

-Constantly updated to new software and technology
-Advanced understanding of the current version of Windows (operating systems)
-Has a demonstrated technical aptitude to learn gaming consoles and home networking connectivity issues and concepts
-Adept at consumer electronics and microcomputers
-Basic understanding of home networking hardware and configuration
-Has a consuming drive to solve technical problems and “puzzles�
-Can successfully communicate with customers to gather information and learn about their needs and expectations
-Basic knowledge of video games and their core audience
-Collaborates with others to ensure the customer issues are resolved
-Understands the concept of “solution delivered” on first contact

REQUIREMENTS:
-At least a High School Graduate
-Excellent English Communication Skills
-Can type at least 25 words per minute
-Good Analytical and Problem Solving Skills
-BA/BS in a Technical discipline or equivalent work experience preferred
-Computer Literate and Internet Savvy
-Applicants should be Filipino citizens or hold relevant residence status
-Fresh graduates/Entry level applicants are encouraged to apply
-Full-Time positions available.

BENEFITS:
-20% Night Differential
-Free Meal
-Paid Training
-Medical and Life Insurance
-Fast Career movements (Promote-From-Within Policy)
-Fun, comfortable and professional working environment
-Recreational facilities
-Sleeping Quarters
-Shower Rooms
-Performance Bonuses
-Open door policy
-Flexible Shift Scheduling
-Out of town team building activities

NCO
Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City —-.
Website: http://www.ncogroup.com